Sample interview questions: Have you ever implemented new technology or digital solutions to improve tourism operations?
Sample answer:
Implemented New Technology and Digital Solutions:
- Led the implementation of a cloud-based customer relationship management (CRM) system, centralizing guest data, streamlining communication, and improving personalized services.
- Spearheaded the launch of a mobile app providing real-time information on attractions, accommodations, events, and local businesses, enhancing visitor experience and convenience.
- Partnered with a technology firm to create an interactive AR/VR tour experience, allowing guests to explore destinations and attractions virtually, increasing interest and engagement.
- Introduced a digital signage solution in key tourism areas, displaying real-time information, event updates, and promotional content, keeping visitors informed and engaged.
- Collaborated with local businesses… Read full answer