Sample interview questions: How would you handle a situation where a passenger is requesting a specific meal due to dietary restrictions?
Sample answer:
Handling Passenger Meal Requests with Dietary Restrictions:
- Acknowledge the request: Politely confirm the passenger’s dietary restrictions and express understanding.
- Check availability: Consult the inflight meal inventory to determine if the requested meal is available.
- Alternative options: If the requested meal is unavailable, suggest alternative options that meet the passenger’s dietary needs. Provide clear and concise descriptions of each option.
- Special preparation: If the passenger requires a special meal preparation, such as gluten-free or allergen-free, coordinate with the kitchen staff to ensure proper handling.
- Documentation: Note the passenger’s dietary restriction and meal request in the passenger manifest or a separate form. This will help ensure the request is communicat… Read full answer