Sample interview questions: Can you give an example of a time when you had to negotiate rates or contracts with service providers?
Sample answer:
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Negotiating Hotel Rates for a Group Tour:
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Scenario: I was tasked with organizing a group tour for a local school district, involving a three-day, two-night stay in a popular tourist destination. My goal was to secure favorable hotel rates while ensuring high-quality accommodations for the group.
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Approach:
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Conducted thorough research on hotels in the area, comparing amenities, locations, and customer reviews to create a shortlist of potential options.
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Contacted each hotel on the shortlist and explained the specific needs of the group, including the number of rooms required, preferred room types, and any special requirements.
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Engaged in direct negotiations with the hotel managers, utilizing my knowledge of the market and prevailing rates to secure the most competitive rates for the group.
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Explored opportunities for additional concessions, such as complimentary breakfast, free Wi-Fi, or late checkout, to enhance the overall value for the group.
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Demonstrated flexibility and willingness to consider alternative options, such as slightly different room types or check-in/check-out times, when necessary to reach a mutually beneficial agreement.
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Outcome:
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Successfully negotiated discounted rates for the group, securing a significant cost savings compared to the standard rates offered by the hotels.
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Secured additional amenities and concessions, including complimentary breakfast, free Wi-Fi, and early check-in for the group, enhancing their overall experience.
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Established positive relationships with the hotel managers, opening up opportunities for future collaborations and preferred rates for future group tours.
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Renegotiating Bus Rental Contracts fo… Read full answer
Source: https://hireabo.com/job/11_1_4/Tourism%20Coordinator