Sample interview questions: How do you handle guest inquiries about nearby skiing or snowboarding resorts?
Sample answer:
- Be knowledgeable about the local ski and snowboarding resorts. This includes knowing the different types of terrain available, the difficulty level of the slopes, and the amenities offered at each resort. You should also be able to provide information about lift tickets, rental equipment, and lessons.
- Provide personalized recommendations. When a guest asks about ski or snowboarding resorts, take the time to ask them about their experience level, what they’re looking for in a resort, and what their budget is. This will help you narrow down your recommendations and provide them with the best possible options.
- Be enthusiastic and helpful. Guests are more likely to book a resort if they feel like you’re genuinely excited about it. Be enthusiastic when you’re talking about the differen… Read full answer