Can you provide an example of a time when you successfully increased grab-and-go or deli revenue or guest satisfaction?

Sample interview questions: Can you provide an example of a time when you successfully increased grab-and-go or deli revenue or guest satisfaction?

Sample answer:

During my tenure as Food and Beverage Manager at the Grandview Hotel, I implemented a comprehensive strategy that resulted in a significant increase in grab-and-go and deli revenue, as well as guest satisfaction.

One key initiative was the introduction of a dedicated grab-and-go counter in the hotel lobby. We stocked the counter with a wide variety of fresh and healthy options, including salads, sandwiches, wraps, and pastries. To encourage impulse purchases, we prominently displayed the counter and offered a discount for bundled items.

Furthermore, we reimagined our deli menu to include a greater selection of gourmet items, such as artisanal cheeses, charcuterie boards, and freshly prepared salads. We also introduced a build-your-own sandwich bar, allowing guests to customize their meals … Read full answer

Source: https://hireabo.com/job/11_0_4/Food%20and%20Beverage%20Manager

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