Sample interview questions: How do you handle situations where a tour group member engages in disruptive or disrespectful behavior towards local historical sites or monuments?
Sample answer:
Address the Behavior Discreetly:
- Approach the individual privately and express concern about their behavior, explaining the significance and cultural value of the historical site.
- Communicate the tour group’s expectations regarding respect for local customs and heritage.
Provide Context and Understanding:
- Share information about the history and significance of the site, fostering appreciation and understanding.
- Explain the potential consequences of disrespectful behavior, such as damaging the site or offending local residents.
Set Clear Boundaries:
- Establish firm boundaries, emphasizing that disruptive or disrespectful behavior will not be tolerated.
- Inform the individual that further misconduct may result in their removal from the tour or disciplinary action.
Offer Alternative Activities:
- Suggest alternative activities that allow the individual to express themselves respectfully, such as p… Read full answer
Source: https://hireabo.com/job/11_1_4/Tourism%20Coordinator