Sample interview questions: Have you ever had to handle a medical emergency during a tour? If so, how did you handle it?
Sample answer:
Yes, I have encountered a medical emergency during one of my tours. It was a challenging situation, but I managed to handle it effectively.
During a hiking tour in a remote area, one of the participants suddenly experienced severe dehydration and heat exhaustion. It was a hot day, and the participant had not been drinking enough water throughout the trek. As a tour guide, I always emphasize the importance of staying hydrated, but unfortunately, this particular individual neglected to follow our recommendations.
When the participant started feeling weak and dizzy, I immediately assessed the situation and determined that it was necessary to provide medical assistance. I quickly contacted emergency services to inform them about the situation and requested immediate assistance. Meanwhile, I ensured the safety of the rest of the group by assigning another experienced member to take charge while I focused on the medical emergency.
I proceeded to provide first aid to the participant, which included finding a shaded area for them to rest and cooling their body down with wet towels. I continuously monitored their vital signs, such as heart rate and blood pressure, to assess their condition and determine the severity of the situation. It was crucial to keep the participant calm and reassured throughout the process.
As we were in a remote area, it took some time for the medical professionals to arrive. During this period, I maintained constant communication with the emergency services, updating them with the participant’s condition and any changes that occurred. I also kept the rest of the gro… Read full answer