How do you ensure that visitor services staff are knowledgeable about local adventure sports and activities?

Sample interview questions: How do you ensure that visitor services staff are knowledgeable about local adventure sports and activities?

Sample answer:

1. Continual Training and Development:
2. Conduct regular training sessions to keep staff updated on local adventure sports and activities.
3. Provide opportunities for staff to attend industry events, conferences, and workshops to expand their knowledge.

4. Encourage staff to participate in adventure sports and activities to gain firsthand experience.

5. Local Partnerships and Collaborations:

6. Foster relationships with local adventure sports operators and activity providers.
7. Organize joint training sessions and workshops to share knowledge and expertise.

8. Establish a referral system to ensure visitors receive the best possible experience.

9. Resource Center and Materials:

10. Create a resource center with brochures, maps, guides, and other materials related to local adventure sports and activities.

11. Provide access to online resources, apps, and websites that offer detailed information and recommendations.

12. Regular Assessments and Feedback:

13. Conduct regular assessments to evaluate staff knowledge and understanding of local adventure sports and activities.

<... Read full answer

Source: https://hireabo.com/job/11_1_5/Visitor%20Services%20Manager