Sample interview questions: How do you handle situations where a traveler requests a specific airline or hotel brand?
Sample answer:
Handling Requests for Specific Airline or Hotel Brands
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Determine the need: Inquire about the traveler’s reasons for the specific preference. Is it based on past experiences, loyalty programs, or specific amenities?
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Evaluate options: Review available options within the corporate travel program to identify if the requested airline or hotel meets the traveler’s requirements and is aligned with the company’s policies.
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Negotiate alternative options: If the requested airline or hotel is not available or suitable, explore alternative options that meet the traveler’s needs and align with the company’s program. Present the traveler with options and explain the rationale behind the alternatives.
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Document and communicate: Clearly document the traveler’s request, the reasons behind it, and the alternative options offered. Communicate the decision to the traveler in writing to avoid misunderstandings and provide transparency.
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Follow up: After the travele… Read full answer
Source: https://hireabo.com/job/11_4_12/Corporate%20Travel%20Planner